Terms of Service

1. General

1.1. By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

1.2. In these Terms, references to "you" or "User" shall mean the end user accessing the Website/Service, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED its franchisor, affiliates and partners.

2. Registration

You are required to provide your name & personal details while completing your Registration with us. Advantage of registering may include access to services and products, alerts, discounts and various other services. Our Privacy Policy governs the use of any personal information you provide as part of the registration process.

3. Services Offered

FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). Upon placing an order, FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED shall provide the credentials verification service including background, education, and employment history verification services and be entitled to its payment for the Services.

4. Authorization

Only personal use is authorized on our website, and unless you have written permission from us, you shall not duplicate, download, publish, modify, or otherwise distribute the material on this website for any commercial use, or for any purpose other than as described in these Terms and Conditions.

6. Pricing

Fees for our services are listed on the website. You can view your bill online after confirmation of your order. Your final bill will be mailed to your e-mail ID upon completion of Service. Any such fees are non-refundable. By purchasing our services, you agree to pay with a valid credit card/banking Account and certify that you are an authorized user of the credit card/Banking Account. You are responsible, and must pay for, all purchases of the services made by individuals using your account. If you suspect that unauthorized use of your account is occurring, you must notify us immediately.

7. Communication

You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, You consent to be contacted by us via phone calls and/or SMS notifications, in case of any updated or communication relating to your order. We will not use your personal information to initiate any promotional phone calls or SMS.

8. Your Representation

If you are an employer, or an authorized representative of an employer, you represent that you have the right to disclose and provide with your employee’s personal information and hereby agree to indemnify and hold FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED harmless for any disclosure by you of such employee’s personal information. If you are an individual asking for the verification of another person then you represent that you have the right to disclose and provide with such person’s information and hereby agree to indemnify and hold FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED harmless for any disclosure by you of such person’s personal information. FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED is not obligated to seek consent of any person whose personal information is provided to FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED. You warrant that you will not share the report provided by FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED with any other person, through any medium, to the detriment of the interest of FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED or any person including the verified.

9. Cancellation & Refund Policy

In the event we cannot perform a check then refund would be done on the proportionate basis, without deducting any processing charges. If you wish to cancel a verification request then refund for the same can be processed only if order is cancelled within 24 hrs of placing the order. After that cancellation can only be done if the service check has not been initiated. If you are not satisfied with our services, you can demand refund within 7 days of getting the report along with details about reason for your dissatisfaction, discretion of acceptance for refund vests with FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED. In case of genuine complaints, we would try to resolve the complaint & if after that you are still not satisfied, we will refund the amount. All refunds on account of cancellations and dissatisfaction would be subject to 10% deductions towards process charges. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

10. Delivery Policy

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk at admin@fourthforce.in. Reports would be delivered by the 20th working day of the payment being credited to our account, provided all the information & documents required for particular service are provided unless the package or service selected includes Education Verification, wherein the report will be delivered within 30 days as the response time from certain universities are not committed. Our attempt will be to furnish the report in the shortest time. If we are not able to provide reports within the specified time period, we will refund the money paid by the customer as per the Cancellation & Refund Policy. All reports would be sent by email only or vide downloadable links, if you require physical copies the same would charged additionally as per our standard rates.

11. Data and Records

All records will be available till 180 days only from the date of completion of Service. Sharing of our report with others should not be done and we are not liable for any losses due to that Report usage.

12. Indemnity

You agree to defend, indemnify and hold harmless FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

13. Disclaimer and Limitation of Liability

The information, services, and data made available at this website are provided on an "as-is" basis for informational purposes only and without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED liability for any claim arising under or relating to this terms or any service shall be limited to direct damages and shall not exceed the amount paid, and any amounts owed but not yet paid, for the relevant item.

14. Intellectual Property Rights

14.1. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED owns all Intellectual Property Rights to and into the Website/Service, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED without obtaining authorization from FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED

14.2. Intellectual Property relating to reports vest with FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED. FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED grants a non-exclusive license for your internal use and not for commercial purpose. You shall not tamper, modify or alter the reports without the consent of FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED. In which case, FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED shall not be responsible for the authenticity of the reports or its end use.

14.3. FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

14.4. Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

15. Termination

FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms. If you or FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED terminates your use of the Website or any Service FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED may delete any content or other materials relating to your use of the Service and FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED will have no liability to you or any third party for doing so. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

16. Applicable law

This site is created and controlled by FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED. The laws of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers. FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED reserves the right to make changes to the website/service and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of FOURTHFORCE SURVEILLANCE INDO PRIVATE LIMITED.

17. Customer Services

If you have an order query, please e-mail us at admin@fourthforce.in.